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Academic Verification
Definition:
Many software publishers, including Microsoft, Adobe, Lotus, Corel, and Symantec, offer discounts of up to 75% off SRP to qualified academic customers. Schools, educators, and students (college students only for some publishers) may purchase these fully functional products by submitting an order with academic verification.
Major publishers also offer volume licensing agreements for schools that need multiple copies of the same product. Volume license pricing represents an additional discount from academic pricing.
Verification/Proof of Status:
Usually a copy of your current school ID card and driver's license are sufficient. If your school doesn't issue IDs, you may submit a letter on school letterhead signed by a principal or department head verifying that you are currently enrolled as a Full time student or currently employed as faculty or staff, along with a copy of your driver's license. Students may also substitute a legible copy of their current class schedule or receipt for the current term along with their driver's license.
Academic Pricing Eligibility
If you are inquiring on an item which shows this below the title on our website, then it requires academic ID, otherwise ID is not required to purchase.
You are eligible for Academic pricing if:
- You are a student or teacher
- You are a school administrator or a faculty member
- You are purchasing for an accredited school, college, or a hospital directly affiliated with an educational institution.
You may fax documentation to 704-529-1010 or email it to customerservice@swexpress.com.
General Eligibility Guidelines:
Eligibility
K-12 & Home School Students *
Higher Ed. Students (College)
Teachers and Faculty
Schools
Enrollment Requirement
Full-time and Home-School
Full-time and Part-time
Full-time and Part-time
Accredited and
Degree-granting
Required
Documentation
of Eligibility
Valid Student
ID card
-or-
Class schedule
-or-
Letter of
enrollment
fromschool
on letterhead
Valid Student
ID card
-or-
Registration Receipt
-or-
Class schedule
-or-
Letter of
enrollment
from school
on letterhead
Valid Faculty
ID card
-or-
Letter of
employment
from school
on letterhead
-or-
Copy of pay-stub
(ink out pay amount)
Purchase Order
-or-
Photocopy of School Purchasing
Credit Card
* Special Restrictions:
- Not all manufacturers offer discounts to K-12 students or home-schooled students.
- Some manufacturers require full time enrollment.
- Class schedule must show current enrollment status.
- Verification letter must be signed by a school official or faculty representative.
- ID cards must be either validated to current semester, or submitted with current class schedule.
- Adobe, Corel, Microsoft, Sony Media Software and others require photo ID's.
Basic Ordering Information
- We accept purchase orders from accredited educational institutions.
- Private schools are subject to credit approval.
- Purchase orders may be either mailed or faxed to us.
- For personal orders,download our order form in Acrobat format.
- Personal orders may also be given by phone, but may require academic verification.
- Minimum order amount is $25.00 (Excluding Taxes and Shipping).
- Pricing and availability of items are subject to change without notice.
- Add sales tax in the following states: NC, CA, MA, IL, HI, DC
- We accept payment in advance via personal checks, Mastercard, Visa, Discover Card or American Express.
Our Mailing Address is: 2820 Selwyn Ave Suite 790 Charlotte, NC 28209.
Our Toll-Free Number is: 800.527.7638
Our Fax Number is: 704.529.1010.
Our Office Hours are: 8am - 5pm Eastern US time, Monday through Friday.
Estimated Minimum Shipping & Handling for Continental USA
Order Total (US Dollars)
$0 - $ 99.00
$ 99.01-$ 250.00
$ 250.01-$ 500.00
$ 500.01-$ 1000.00
$ 1000+
UPS Ground
$12.50
$14.50
$17.50
$19.50
$23.50
- Weight, destination & availability may affect actual shipping cost.
- All orders are shipped ground unless noted otherwise.
- For Shipments to Alaska, Hawaii, Puerto Rico and Canada, add $10.
- For Shipments outside of the continental USA or for orders over 30Lb in weight email or call 800-527-7638 for a special quote.
- Licensing and media orders where only the media is shipped will be charged only on the value of the media.
- Call for overnight/2nd day delivery charges.
Product Returns
General Returns:
Management must approve all returns. Please call and ask for our Returns Department for a Return Authorization (RA) number. No return will be accepted without an RA number. Have the invoice number and the invoice date of the product you wish to return before you call. No returns will be authorized 30 days after the date of the invoice. RA numbers expire 14 days after the date of issuance. All returns may be subject to a restocking fee. Customers are responsible for return freight. Please be advised that licenses, special orders, and products in which a seal has been broken are non-returnable. All non-defective products returned must be in 100% resalable condition.
Defective Software:
Defective software may be exchanged for the same product, credited to your account, or refunded to your school upon approval. See Returns policy above.
Opened Packages (excluding defective software):
A credit or refund will be issued for the purchase amount, less any restocking fees. All non-defective products must be in 100% resalable condition. See Returns policy above.
Unopened Packages:
A full refund or credit will be given for all authorized returns. All products must be in 100% resalable condition. See Returns policy above.
Requesting a Return Authorization:
You may call our Returns Coordinator, Doug Conley, at 704-522-7638 Ext 218 or click here to fill out an electronic request.
