HP Care Pack Licensing

HP Services
Technology Services

• Always On
• Consolidation & Virtualisation
• Energy & Resource Efficiency
• Unified & Connected
• Enhanced Warranty
• Large Enterprise Business
• Products
• Solutions
• Questions?

Increase uptime, productivity, and ROI with packaged support services.

HP Care Pack Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission critical. They also cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.

These packaged IT services can be purchased along with HP products. For many products, post-warranty HP Care Pack Services are available when your original warranty has reached expiry.

Team up with HP for essential skills and knowledge to de-fuse downtime. Improve service processes. Cut operations costs. Accelerate growth by aligning service levels with business needs.

Services to help you keep critical business processes 'always on'

Integrated Support — Reduce complexity and cost with a single point of accountability. Consolidate responsibility for vendor management and service delivery across your entire technology stack, from multivendor hardware to networks to applications.


Mission Critical Services — Keep operations and services running 24x7. Prevent damaging downtime. Get back up fast if unavoidable outages strike. Proactively attack all potential causes of downtime.


Multivendor Support Services — Support and optimise your entire data centre, beyond your hardware assets, regardless of OS or source vendor. Get integrated, single-source service management for your entire data centre environment.


Security, Compliance & Continuity Services — Enable business and government while protecting your critical business processes and information. Take advantage of integrated security services to reduce complexity, risk and costs.


Server Services — Make the most of HP BladeSystem, industry-standard and business-critical technologies. Protect server investments with lifecycle support from planning and deployment through to integration, management and evolution.


Service Management Services — Contain day-to-day operational expenses with best practices-based efficiency improvements and faster response times. Reduce risks of downtime or disruptions due to non-standard processes. Enhance IT services’ business value.


Storage Services — Leverage the latest data-storage technology with end-to-end support for driving better business outcomes. Supplement your staff’s capabilities in areas like virtualisation, capacity utilisation, power and cooling cost reduction, information access and privacy compliance.


Support Services — Optimise performance. Improve uptime via support automation and consistent global processes. Streamline installation and startup. Access Web-based remote support tools for fast answers and expert help anytime, anywhere you need them.